Shipping

How do you ship?
We ship our products world wide and all packages are shipped very discreet.
Our organization name or anything else that would imply pharmaceutical contents of the package is never used in our shipments.
Packaging types are changed constantly to achieve max delivery success.
The size of our packages are never larger than what would cause unnecessary suspicion. If the order is too large to fit in one package, it will automatically be divided into two or more packages (all for one Shipment Handling charge).
We also reuse original cardboard boxes for packing different products that fit in ( because we are ecological oriented company and because this way there is more possibility to deliver successfully)
Shipments are sent from various shipping points and different European countries.

How are large quantity orders shipped?
If the order is too large to fit one package, we guarantee the order will be divided into the necessary amount of packages to lower the risk. No matter how large your order is, we reassure you the same discretion level and repackaging as used for small sized orders.

Where are your medications shipped from?
Depending where you are located, and which product you are ordering, we will ship your medication from one of our worldwide facilities. We ship most of our medications from Europe.

Do you ship to P.O. Boxes and APO?
We do ship to PO Box. We do not ship directly to APO address, you can use your home billing info and your family or friends can redirect you products from USA. Please leave shipping info in comment line of each order. This way you will have 99 percent's delivery success..

What is the cost of shipping?
The shipping cost is 30 USD.

How do I change my order after it has been placed?
As long as your order is unpaid you can edit it by logging in into your account and choosing order ID after which clicking on EDIT ORDER. If you already paid for the order but it was not sent yet and you want to add or remove an item, please create a ticket and ask customer support to make needed changes. Please always in message specify order ID as this make feedback faster.

Where do I send my payment?
Information on where to send your payment is provided after you place an order, and its sent directly to your e mail address. Please, follow the payment instructions carefully to avoid unnecessary delay. In case you have not received it when placing and order, please contact us and we will send you data by email.

How long is the whole process of ordering and shipping?
Order confirmation with instructions for how to make payment is sent to your email automatically and immediately after you submit your order. Once payment is received, we process and dispatch your order within 1-5 business days. Shipping time is normally between 10 and 15 business days and for very remote countries up to 20 business days. PLEASE NOTE that BUSINESS DAYS are only Monday to Friday so before you order you should have that clear in your mind. Delivery time includes time necessary for international regular airmail, which must also pass your customs, so we expect you to accept this as NORMAL DELIVERY TIME and respect it. Please check your ORDER HISTORY online first and count business days before writing to us about delivery time. If it is over 15 business days, PLEASE CONTACT US and together we will find the reason and the solution.

How successful is delivery?
We ensure that all packages are shipped with maximum discretion. Products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimise shipment volume. Our organisation name is not indicated on any package and shipments are sent from various shipping points in Europe, established in different countries, to ensure maximum discretion and highest probability of successful delivery.

Can I buy your products through another way aside from the website?
Since we are specialised in Internet mail ordering, our services are only available through our website.

Is this company legit and am I safe to do business with?
We understand your concerns to that matter since there are many non legit sources on the web and for consumer is very difficult to pick out the right partner. We are totally legit, work successfully for more than 8 years, have online customer support on regular daily basis (Monday till Friday) and all products are high quality generic products from well known pharmacies. We are professional mail order pharmacy, ship out 100 percent's and keep good customer. It is in our interest to have you satisfied with our services, so you keep coming back for whole time of your needs. You can order with total peace in your mind. We are good partners and you will love us eventually, like many others do, calling us best friends or roids heaven, which makes us happy, cause we are here only for you and because of you.

How can I contact You?
Since our services are optimised to be conducted online and worldwide, You are more than welcome to contact our departments through our website. Our customer support works on regular daily basis and we will answer your email in 1 to 48 hours, weekends excluded.

Is it legal to purchase these products?
Since laws differ from country to country, we recommend you to contact your local FDA or customs office regarding the regulations and restrictions of your country. We are a professional mail order service sell and distribute pharmaceutical products. We have been established for over 8 years, supplying original, high quality anabolic steroids and bodybuilding related products, prescription free over the Internet.

Is a signature required for shipping?
We are providing registered mail service, so in order you should sign for the package, but this is not a reason to get worried, the only difference is that the registered package is tracked, the rest of the procedures are exactly the same as for the regular mail.

Claims & Refund
An order may not be delivered to the destination in case it has been seized at customs or lost in the mail. If the order has been seized, please scan the seizure letter and e-mail it at athletespharmacy@aol.com for us to be able to investigate the case and reship the order. In case you haven't received your order within 20 business days after EXPECTED date of delivery, please feel free to inform us with an e-mail and we will do our best to investigate the case and reship your order at no charge. Please be aware that we are not reshipping to the following locations: Australia, Canada, New Zeeland, Singapore, South Korea, Scandinavian Countries, Italy, Germany.